Shipping Policy
Shipping Policy
Welcome to the itboyx.com shipping policy page. We are committed to providing you with an excellent shopping experience, including fast and reliable shipping services. Below is our shipping policy and related information.
Shipping Range
We offer worldwide shipping services. No matter where you are, we will do our best to deliver your order.
Shipping Time
- Processing Time: All orders will be processed within 1-3 business days.
- Shipping Time: Shipping times vary by destination, typically ranging from 7-15 business days. Specific areas may have longer shipping times.
Please note that shipping times do not include processing time. Peak periods or uncontrollable factors (such as customs delays) may extend shipping times.
Shipping Fees
- For orders totaling $69.99 or more, we offer free shipping.
- For orders totaling less than $69.99, a shipping fee of $6.89 will be charged.
- The system will automatically calculate and display the shipping fees at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on our website or the logistics company’s website.
Customs and Duties
- International orders may incur import taxes, duties, and other fees, which are the responsibility of the recipient.
- Please check with your local customs office for information about these fees before placing an order.
Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact our customer support at support@itboyx.com immediately.
- We will assist you in resolving the issue and will determine whether to reship or refund based on the specific situation.
Contact Information
If you have any questions about our shipping policy or need assistance, please contact us:
Email: support@itboyx.com
Thank you for choosing itboyx.com. We look forward to providing you with an excellent shopping and shipping experience.